Refund policy

Returns and Refunds Policy for Archer Kitchen Digital Products

1. Final Sale Policy

Due to the nature of digital products, all sales on Archer Kitchen digital cookbooks and eBooks are final. Once a digital product has been purchased and downloaded, it is considered used, and refunds or returns are not accepted under any circumstances.

2. Product Issues and Customer Support

If you experience any issues with the download, accessibility, or functionality of an Archer Kitchen digital product, please contact us via our Contact Us page. We are committed to providing support to ensure that your digital product is accessible and to address any technical issues promptly.

3. Licence, Usage Rights, and Restrictions on Distribution

When you purchase a digital cookbook or eBook from Archer Kitchen, you are granted a personal, non-transferable, non-exclusive licence to use the product. This product may not be shared, redistributed, or resold in any form, either digitally or physically. All intellectual property rights remain the exclusive property of Archer Kitchen and may not be altered, duplicated, or repurposed without express written permission, as outlined in our Terms and Conditions.

4. Refund Exceptions

Refunds are not provided once a product has been downloaded. However, if a significant issue is identified that prevents the use of the digital product, please contact us within 7 days of purchase. We will make every effort to resolve the issue, though a refund is not guaranteed.

5. Amendments to Policy

Archer Kitchen reserves the right to update or amend this Returns and Refunds Policy at any time. Any changes will take effect upon posting on our website, and it is your responsibility to review this policy periodically.

6. Governing Law

This Returns and Refunds Policy is governed by the laws of England, and any disputes related to this policy will fall under the exclusive jurisdiction of the courts of England.